Last Updated: September 18, 2026
Love In Private Limited ("Love In Property", "Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, mobile applications, products and services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices and rights available to you.
This Privacy Policy applies to your use of the Love In Property website, mobile applications and related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. About Love In Property
Love In Property is a property discovery and matching platform operated by Love In Private Limited.
The Platform enables users to:
- Search for properties.
- Buy, rent or otherwise explore properties.
- Post property requirements.
- Post property listings.
- Connect with property owners and agents.
- Receive property matches.
- Respond to property requirements.
- Save or shortlist properties.
- View property and agent information.
- Purchase available membership or promotional plans.
- Contact customer support.
- Receive relevant communications and updates.
Our processing of personal data is intended to support these services and provide a secure and useful property platform.
2. Information We Collect
Depending on how you use the Platform, we may collect different categories of information.
2.1 Information You Provide to Us
When you create an account, post a requirement, list a property, contact us or use other features, you may provide information such as:
Account Information
- Full name
- Email address
- Mobile number
- Password or authentication information
- Profile photograph, where provided
- Account type or role
- Other information required to create or manage your account
Property Requirement Information
If you post a property requirement, we may collect information such as:
- Buying or renting preference
- Property type
- BHK/room requirements
- Preferred location
- Budget
- Number of family members or occupants
- Preferred move-in date
- Property-related preferences
- Other information you voluntarily provide
The website specifically uses information such as property type, budget, location and family-member information to facilitate property matching.
Property Listing Information
If you list a property, we may collect:
- Property title
- Property description
- Property type
- Address/location
- Price or rent
- Area/size
- Property age
- BHK/room information
- Amenities
- Property photographs
- Availability information
- Ownership/agent-related information
- Other property-related information you submit
Agent or Owner Information
Owners and agents may provide additional information necessary for their profiles, listings, verification and communication with users.
Communications
If you contact us, we may collect:
- Name
- Email address
- Mobile number
- Message or enquiry
- Attachments or other information voluntarily provided
- Details necessary to respond to your request
Payment Information
If you purchase a paid service, membership, promotional package or other service, payment-related information may be processed.
Payment transactions may be handled through third-party payment service providers. We may receive information such as:
- Transaction/reference ID
- Payment status
- Amount
- Payment date and time
- Purchased plan/service
- Relevant payment-related details
Where payment information is processed directly by a third-party payment provider, that provider may separately process your information according to its own privacy policy and terms.
3. Information Collected Automatically
When you access or use the Platform, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Device identifiers, where applicable
- Approximate location information derived from technical data, where applicable
- Pages visited
- Search and browsing activity
- Date and time of access
- Referring website or source
- Interaction with Platform features
- Error logs and diagnostic information
This information may be used to operate, secure, maintain and improve the Platform.
4. Cookies and Similar Technologies
Love In Property may use cookies, local storage, pixels, session technologies and similar technologies to operate and improve the Platform.
These technologies may be used for purposes such as:
- Keeping users signed in
- Maintaining sessions
- Remembering preferences
- Understanding website usage
- Improving performance
- Measuring Platform activity
- Maintaining security
- Providing relevant features
- Understanding marketing or promotional effectiveness, where applicable
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some Platform functionality.
5. How We Use Your Information
We may process personal information for the following purposes:
Providing Our Services
To:
- Create and manage user accounts.
- Provide property search functionality.
- Display property listings.
- Allow users to post requirements.
- Match requirements with potentially relevant properties.
- Connect users with owners and agents.
- Allow owners and agents to respond to requirements.
- Provide saved-property and related functionality.
- Provide customer support.
The Platform's core service includes matching property requirements with owners and agents.
Improving the Platform
We may use information to:
- Understand how users interact with the Platform.
- Improve search and matching functionality.
- Develop new features.
- Identify technical problems.
- Improve website performance.
- Analyze usage trends.
Security and Fraud Prevention
We may process information to:
- Detect suspicious activity.
- Prevent fraud and misuse.
- Protect accounts.
- Investigate security incidents.
- Protect the Platform and its users.
- Enforce our Terms of Use.
Payments and Services
We may use relevant information to:
- Process purchases.
- Confirm transactions.
- Activate paid services.
- Maintain payment records.
- Provide customer support concerning transactions.
Communications
We may use your information to send:
- Account-related notifications.
- Property-match notifications.
- Requirement or listing notifications.
- Service updates.
- Security alerts.
- Customer support communications.
- Important changes to our policies or services.
Where legally required, marketing communications will be handled in accordance with applicable consent and opt-out requirements.
Legal Compliance
We may process or disclose information where necessary to:
- Comply with applicable law.
- Respond to lawful governmental or regulatory requests.
- Prevent or investigate fraud or illegal activity.
- Protect our legal rights.
- Protect users or the public.
- Establish or defend legal claims.
6. Property Matching and Visibility of Information
Love In Property is designed to connect people looking for properties with property owners and agents.
When you post a property requirement, some information from that requirement may be made available to relevant owners, agents or other authorized Platform users so that potential property matches can be identified.
Similarly, information contained in a property listing may be displayed to users searching for relevant properties.
The exact information displayed may depend on the Platform feature, account type, privacy settings and applicable service.
You should avoid posting sensitive personal information in public property descriptions, requirements, comments or other areas where it is not necessary.
7. Information Shared With Other Users
Certain information may be visible to other users when you use Platform features.
For example, depending on the feature, information relating to:
- Your property requirement
- Property listing
- Name/profile
- Property location
- Property preferences
- Property images
- Agent/owner profile
- Other information submitted as part of a listing or requirement
may be displayed to facilitate property discovery and matching.
We encourage users to carefully consider the information they choose to publish.
8. Information We Share With Third Parties
We may share personal information with selected third parties when reasonably necessary to provide and operate the Platform.
These may include:
Service Providers
Companies that provide services such as:
- Hosting
- Cloud storage
- Database services
- Email delivery
- SMS/communication services
- Analytics
- Customer support
- Security
- Technical maintenance
Payment Service Providers
Payment providers may process transaction information when you purchase paid services.
Verification Service Providers
Where verification services are used, relevant information may be shared with service providers assisting us with verification or fraud prevention.
Professional Advisors
Information may be shared with legal, accounting, audit or other professional advisors where reasonably necessary.
Government and Legal Authorities
We may disclose information where required or permitted by applicable law or valid legal process.
We do not sell your personal information merely because you use the Platform.
9. Third-Party Links and Services
The Platform may contain links or integrations to third-party websites, applications, payment services, maps, communication services or other external services.
Those third parties may have their own privacy policies.
Love In Property is not responsible for the privacy practices of third-party services that it does not control.
We recommend reviewing the applicable privacy policy before providing information to a third-party service.
10. Payment Information
If you purchase a membership, package, promotion, property-related service or other paid service, your payment may be processed through an external payment service provider.
Love In Property may receive transaction-related information such as:
- Transaction ID
- Payment status
- Amount
- Date/time
- Purchased service
- Payment reference
We generally do not need to store your complete card, UPI or banking credentials when the payment is processed directly by the applicable payment provider.
However, the exact information processed depends on the payment method and provider used.
11. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.
Security measures may include:
- Access controls
- Authentication mechanisms
- Secure transmission technologies
- Server and application security measures
- Monitoring and logging
- Data access restrictions
- Security reviews
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are also responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing Platform services.
- Maintaining accounts.
- Maintaining property listings and requirements.
- Processing transactions.
- Resolving disputes.
- Maintaining business and transaction records.
- Complying with legal obligations.
- Preventing fraud and misuse.
- Establishing, exercising or defending legal claims.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
When information is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with applicable law and our internal retention practices.
13. Your Choices and Rights
Subject to applicable law, you may have rights relating to your personal data, including rights to:
- Request information about personal data processed by us.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of personal data where applicable.
- Withdraw consent where processing is based on consent.
- Contact us regarding concerns about processing of your personal data.
- Exercise other rights available under applicable data protection law.
The Digital Personal Data Protection framework in India provides data principals with rights and establishes obligations concerning lawful processing and notice.
Where consent is used as the basis for processing, the applicable rules provide for a mechanism to withdraw consent that should be as easy as giving it.
Withdrawal of consent does not necessarily affect processing that was already carried out lawfully before withdrawal, or processing that may otherwise be permitted or required by law.
14. How to Exercise Your Privacy Rights
To request access, correction, deletion, withdrawal of consent or other privacy-related assistance, you may contact us using the details provided in the "Contact Us" section below.
When processing a request, we may need to verify your identity to protect your account and personal information.
We will handle valid requests in accordance with applicable law and applicable timelines.
15. Children's Privacy
The Platform is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can review and take appropriate action.
Where applicable law requires parental or guardian consent for processing a child's personal data, we will follow the applicable requirements.
16. User-Generated Content
Users may upload or submit property images, descriptions, requirements, reviews, comments and other content.
You are responsible for ensuring that information you submit does not unnecessarily contain:
- Passwords
- Financial account credentials
- Government identification numbers
- Private communications
- Sensitive personal information
- Information belonging to another person without appropriate authorization
You should only provide personal information that is necessary for the relevant Platform feature.
17. Property Owner and Agent Information
Owners and agents may provide information for property listings, profiles, verification and communication.
Information displayed through public or semi-public listings may be visible to users searching for relevant properties.
Owners and agents should ensure that information they provide about themselves and their properties is accurate and that they have appropriate authority to provide any personal or property-related information submitted to the Platform.
18. Business Transfers
If Love In Private Limited undergoes a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.
19. International Data Processing
Depending on the service providers and technical infrastructure used by Love In Property, personal information may be processed or stored in locations outside your state or country.
Where applicable, such processing will be carried out in accordance with applicable law and appropriate contractual, technical and organizational safeguards.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our services.
- Changes in technology.
- Changes in data-processing practices.
- Changes in applicable law.
- Changes in regulatory requirements.
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically.
21. Relationship With Other Policies
This Privacy Policy should be read together with our:
- Terms of Use
- Refund/Cancellation Policy
- Other applicable Platform policies
These documents may contain additional information about how the Platform operates.
22. Contact Us
If you have questions, requests, concerns or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.
Love In Private Limited
Website: loveinproperty.com
Email: info@loveinproperty.com
Customer Support: +91 91092 02468
For privacy-related requests, please clearly mention that your communication concerns Personal Data / Privacy so that it can be directed to the appropriate team.
23. Privacy Complaints
If you believe your personal information has been processed in a manner inconsistent with this Privacy Policy or applicable law, you may contact us using the details above.
We will review and address privacy-related complaints in accordance with applicable law and our internal complaint-handling procedures.
Where applicable law provides additional avenues for complaints or regulatory remedies, those rights remain unaffected.
24. Your Acknowledgement
By using Love In Property, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected, used, disclosed and otherwise processed as described above.
Love In Private Limited is committed to handling personal information responsibly and providing users with appropriate privacy choices and protections.